Open Source
The Infrastructure includes:
| • State-of-the-art computerization with
fully automated call desks • Uninterrupted and back up power supply • Fully redundant voice and data communications with security • Dedicated high speed internet connectivity • Scalable capacity • Multiple Leased fiber optic circuit from India to US, Australia and Europe • Less than 400 milliseconds latency • Duplicated system to ensure uninterrupted call reception and uninterrupted internet connectivity |
Data Security
| • Manned and logical data security at entrances
• Layered access to physical locations and data • Commercial grade firewall • Network intruder detection system for extra data security • Layer 4 switching with advanced router module for intelligent data routing, monitoring and security |
SugarCRM
Using SugarCRM we can offer all CRM functionality that can be integrated
in your internal processes.
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